WHAT IS IT?

The Georgia Child Care Association has partnered with a local law enforcement agency to provide fast, efficient, and cost effective processing of Criminal Records Checks (CRC’s) for all providers throughout the state.

HOW DOES IT WORK?

Once you have your account set up with GCCA, we will provide you with the necessary pre-printed forms so that all you will need to do is fax your CRC request directly to the police. Once they have processed the requested record(s), they will fax the results directly back to you. Then, within a couple of weeks you will receive an original hard copy of the results in the mail.

HOW LONG DOES IT TAKE TO GET THE RESULTS BACK?

While we do not guarantee the response time, requests submitted before noon will typically be processed and returned the same day – often in as little as an hour or two.

CAN I HIRE AN APPLICANT BASED ON THE FAXED RESULTS?

Yes. GCCA has arranged with both OSR and DHR to allow centers to hire an applicant once they have received the faxed results (provided, of course, that the results come back with "No Record" stamped on them). However, both agencies are requiring that you also obtain the original hard copy and place it in the employee’s file within 30 days of hiring them. (As mentioned above, you should receive the original copy in the mail within 2 weeks.)

HOW MUCH DOES IT COST?

There is a one-time only, non-refundable account set up fee in order to establish your account with us. That fee is $25.00 for GCCA members and $50.00 for non-members. After paying the account set up fee and receiving your pre-printed forms, you may begin submitting CRC requests immediately. The fee for each CRC processed (regardless of the results) is $7.00 for GCCA members and $10.00 for non-members. You will receive a monthly statement and bill from GCCA indicating the number of CRC’s processed for the month and the total amount due. If your bill remains unpaid after 30 days from the statement date, your account will be canceled and no further CRC requests will be accepted or processed (however, you will still remain responsible for any outstanding balances plus any collection fees).

DO I NEED A "DEDICATED" FAX LINE?

Yes. The police department must be able to fax the results to a machine that is always on and connected to the phone line ("dedicated"). However, even if you don’t have a full time fax line, you may still be able to take advantage of this service by designating a specified third party to receive the results for you (although some restrictions may apply due to the confidential nature of the information being transmitted). For an additional fee, GCCA can also provide this service. For pricing and specific details on using a third party for receiving results, please contact us at (770) 414-1677.

WHAT IS A "SECURE" FAX LINE AND DO I NEED ONE?

A "secure" fax line simply means that faxes that are being received (i.e. the CRC results) are reasonably secure from being viewed by persons other than management. For example, a fax machine located in a busy hallway where any staff person (other than management) could easily view received faxes would not be "secure". Due to the confidential nature of the information being transmitted, a "secure" fax line is necessary. At all times, the center remains legally responsible for protecting the confidentiality of the information being transmitted.

HOW DO I SIGN UP?